We may collect and process the following information:

• Personal details such as name, email address, phone number, and organisation details

• Information provided when you enquire about or enrol in a course

• Communication records when you contact us

• Technical data such as IP address, browser type, and website usage data

How We Use Your Information

We use your information to:

• Provide and manage our training services

• Process course enquiries and enrolments

• Communicate important updates, confirmations, or support responses

• Improve our website, services, and user experience

• Meet legal, regulatory, and accreditation requirements

Data Protection & Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. Access to personal information is limited to authorised personnel only.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared when required by law, regulatory bodies, or awarding organisations for certification and compliance purposes.

Cookies

Our website may use cookies to enhance user experience and analyse website performance. You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data, subject to legal obligations

• Withdraw consent where applicable

To exercise your rights, please contact us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website or official communication channels.