Procore

Refund Policy

Refund Policy

At Procore Management, we aim to provide high-quality training and a transparent enrolment process. This Refund Policy outlines the terms and conditions related to course payments and refunds.


Course Enrolment & Payments

All course fees must be paid in full at the time of enrolment unless otherwise agreed. By enrolling in a course, you confirm your acceptance of this Refund Policy.



Refund Eligibility

Refunds may be considered under the following circumstances:

  • If Procore Management cancels a course before it begins

  • If a refund request is made within a specified cooling-off period, where applicable

  • If required by law or awarding body regulations



Non-Refundable Cases

Refunds will not be provided in the following situations:

  • Once course access has been granted or training has commenced

  • Failure to attend or complete the course

  • Change of mind after the course start date

  • Failure to meet course entry or assessment requirements



Refund Requests

All refund requests must be submitted in writing through our official contact channels. Each request will be reviewed fairly and in accordance with this policy.



Processing of Refunds

Approved refunds will be processed using the original payment method within a reasonable timeframe. Processing times may vary depending on the payment provider.



Course Transfers

At our discretion, learners may be offered the option to transfer to another course or intake instead of a refund.



Policy Updates

Procore Management reserves the right to update or amend this Refund Policy at any time. Any changes will be published on this page.



Contact Us

For any questions regarding this Refund Policy, please contact us through our website or official communication channels.